In e-mails sent by Quanda HUB automations connected to BlueJet CRM, you can insert the personalization tags from this list. When the e-mail is sent, Quanda HUB replaces them with the value from BlueJet CRM, for example the participant's name, the company name or the training date. Type the tag into the e-mail text exactly in the form shown, including the double curly braces and spaces.
These tags work only in e-mails from Quanda HUB automations. In regular campaigns sent from Quanda, use the Personalization button in the editor, see Personalization in campaigns. How Quanda connects to other systems is described on the Quanda HUB page.
Contact details
| Tag | What it inserts |
|---|---|
| {{ customer_first_name }} | First name |
| {{ customer_last_name }} | Last name |
| {{ customer_title_before }} | Title before the name |
| {{ customer_title_after }} | Title after the name |
| {{ customer_email }} | |
| {{ customer_phone }} | Phone |
| {{ customer_function }} | Job position |
| {{ customer_can_order }} | Permission to order |
| {{ customer_street }} | Street |
| {{ customer_city }} | City |
| {{ customer_postal_code }} | Postal code |
| {{ customer_region }} | Region |
| {{ customer_state }} | Country |
Company details
| Tag | What it inserts |
|---|---|
| {{ company_name }} | Company name |
| {{ company_street }} | Street |
| {{ company_city }} | City |
| {{ company_postal_code }} | Postal code |
| {{ company_region }} | Region |
| {{ company_state }} | Country |
| {{ company_branch }} | Branch |
| {{ company_industry }} | Industry |
Training details (session)
| Tag | What it inserts |
|---|---|
| {{ training_name }} | Training name |
| {{ training_start_date }} | Start date |
| {{ training_end_date }} | End date |
| {{ training_type }} | Training type |
| {{ training_kind }} | Training kind |
| {{ training_status }} | Training status |
| {{ training_product_code }} | Product code |
| {{ training_product_name }} | Product name |
| {{ training_trainer_email }} | Trainer's e-mail |
Participant details
| Tag | What it inserts |
|---|---|
| {{ training_item_review }} | Participant's review of the training |
| {{ training_item_trainer_review }} | Review of the trainer |
| {{ training_item_assistant_review }} | Review of the assistant |
| {{ training_item_content_review }} | Review of the content |
When a value is missing in BlueJet CRM, the tag is replaced with empty text. Word your sentences so that they make sense even without the value.
Do you have questions? We will be happy to answer them. Just contact our customer support at +420 605 163 892, e-mail: support@onquanda.com.
Frequently asked questions
In e-mails sent by Quanda HUB automations connected to BlueJet CRM, for example a training invitation or an e-mail asking for a review. These tags do not work in regular campaigns sent from Quanda, there you use the Personalization button in the editor.
Type it into the e-mail text exactly in the form shown, including the double curly braces and spaces, for example {{ customer_first_name }}. When the e-mail is sent, Quanda HUB replaces it with the value from BlueJet CRM.
The tag is replaced with empty text. Word the sentence so that it makes sense even without the value, or check in BlueJet CRM that the field is filled in for the contact or the training.
No. An e-mail from a Quanda HUB automation works with the data that came from BlueJet CRM, so insert only the tags from this list into it. Regular personalization from Quanda contacts is described in the article Personalization in campaigns.