The Sending page is the last step of a Birthday wishes or Name day wishes campaign. Here you set the sender, test the wishes for spam, send yourself a test email and start the campaign.
How to set the sender
In the Sender settings section, choose one of two options:
- Manually: all emails are sent in the name of the user you pick from the account users. Only users with a verified email address are offered.
- Automatically: Quanda picks the sender for each contact separately in this order: the contact owner, if not set, then the company owner, and if that is not set either, the campaign manager chosen on the Settings page. The email then comes from the person who looks after the contact. How to set the owner is described in the article Contact owner.
For smooth delivery, the sender also needs a verified sending domain, which is the part of the address after the at sign. Without a verified domain, sending is limited and Quanda warns you about it. You will find the steps in the article How to set up DNS records for sending.
In the Set an e-mail address for the answer section, we recommend keeping the default option Set automatically according to the sender (recommended). Replies then go to whoever sent the email. If you want replies to go somewhere else, pick the address of another user with a verified email.
How to test the email for spam
In the SPAM test & content control section, you see a score on a scale from 0 to 10. The closer the result is to zero, the lower the risk that the email ends up in the junk mail folder. The Více link shows which rules contributed to the result. After editing the content, run the test again with the Test e-mail(s) for SPAM button.
The most common content mistakes are:
- A subject line written in capital letters only.
- A subject line with risky words such as sale or free.
- An email body made up of a single image.
- More images than text.
- Text with weak contrast against the background.
How to send a test email
Never send a campaign until you have checked the test email. In the Test e-mails sending section, enter up to three addresses in the fields Enter the e-mail address of the Test Recipient 1. to 3. and click Send test e-mail(s). The test email arrives within a few minutes.
Check the look, images and text, click through all links and buttons and view the email on a phone as well. Fix any mistakes and send the test again.
Instead of the salutation, the test email shows only the personalization tag. The unsubscribe link is deliberately disabled in the test.
How to start the wishes
If the campaign is still under construction, first switch it to the Ready to send status. In the Campaign sending section, choose the Date and Time when the campaign starts working and confirm with the Set send to… button showing the selected time.
From that day on, Quanda compares today's date every day at the chosen time with the date of birth, or for name day wishes with the Name day or anniversary field, of the contacts in the selected groups. When the dates match, it sends the wishes.
Do you have questions? We will be happy to answer them. Just contact our customer support at +420 605 163 892, e-mail: support@onquanda.com.
Frequently asked questions
Every day at the time you choose when starting the campaign. If you choose 9:00, Quanda checks the contacts and sends the wishes every day at nine.
Instead of the salutation, the test email shows only the personalization tag. Quanda fills in the actual salutation when the email is really sent.
Up to three. Enter them in the fields Enter the e-mail address of the Test Recipient 1. to 3. and click Send test e-mail(s).
Yes. Choose Automatically in the Sender settings. The sender is then the contact owner, then the company owner and finally the campaign manager.
Yes, for smooth delivery. Without a verified sending domain, sending is limited and Quanda warns you about it.