An e-mail series can have up to 150 parts. Each part is a separate e-mail and you will find all of them on the Email Editor page.
How to create the parts of a series
You create each part the same way as an e-mail in a simple e-mail campaign. For each part you fill in the E-mail Name (the name you will see the part under in the overview) and the E-mail Subject. We recommend saving a finished part as a template with the Save your email as a new template icon. Then click Save and add another and create the next part from this template. This speeds up building the series a lot.
Overview of the parts
On the Email Editor page the parts are in a table with the columns E-mail Name, E-mail Subject, Created, Updated, Sent and Action. You change the order of the parts with the arrows to the left of the name. The icons in the top right switch the view between rows and tiles.
In the Action column there is the Automatically add or remove labels icon. With it you set which label the contacts that went through the part get or lose. This way you can move contacts into a follow-up series after the last part, place them into another series by adding a label or take them out of the running series by removing a label.
When you have all the parts in the right order, continue with the Save and Sending Settings button below the e-mail.
Do you have questions? We will be happy to answer them. Just contact our customer support at +420 605 163 892, e-mail: support@onquanda.com.
Frequently asked questions
Up to 150 parts. Each part is a separate e-mail with its own name and subject and you will find all of them on the Email Editor page.
Save the first part with the Save your email as a new template icon, click Save and add another and create the new part from this template. Then you only swap the texts.
On the Email Editor page, click the arrows to the left of the part name. The parts go out in the order they are in the table, with the gap set on the Sending Settings page.
With it you set which label the contacts that went through the part get or lose. After the last part you can move contacts into a follow-up series, or take them out of the running series by removing a label.
On the Sending Settings page in the left menu of the series. There you set how many days after the previous part the next one goes out and at what time. The steps are described in the article Setting up mailing of an e-mail series.