Pipedrive CRM and Quanda have a two way integration. Persons and organizations from Pipedrive are transferred to Quanda as contacts and companies, and sent email campaigns are logged back in Pipedrive as activities. You set up the integration directly in Quanda, in Pipedrive you only need to create an API key.
What you need
- an active account in Quanda and in Pipedrive,
- the Admin role in Quanda, otherwise you will not see the Extensions & Integrations section,
- the API key and the subdomain of your Pipedrive account.
1. Find your subdomain and create an API key in Pipedrive
The subdomain is the name in the web address of your account before "pipedrive.com". If your account opens at https://yourcompany.pipedrive.com, the subdomain is yourcompany.
To create the API key in Pipedrive, click your profile in the upper right corner, choose Company settings in the menu and Personal preferences on the left. Open the API tab at the top and create a new API key. Copy the key.
2. Enter the details in Quanda and verify the connection
In Quanda, click the three dots / Extensions & Integrations and select Pipedrive CRM on the left. In the Connection settings section, enter the subdomain and the API key and click Verify connection settings. If everything is fine, a green message appears. If there is an error, check that you entered the subdomain without "pipedrive.com" and the whole API key.
3. Set what is transferred from Pipedrive to Quanda
In the What data should be transferred from Pipedrive to Quanda? section, choose which records are transferred: Organization (companies in Quanda) and Persons (contacts in Quanda). For each entity, tick the event that starts the transfer: Record created, Record updated or Record deleted. The switch in the State column turns the transfer of the entity on.
4. Choose what happens to existing records in Quanda
In the What is going to happen on Quanda's side section, you decide what happens when a record from Pipedrive already exists in Quanda. You set it separately for Contacts, Contact labels, Companies and Company labels.
- Overwrite: the original data in Quanda is replaced with the data from Pipedrive.
- Do not overwrite for contacts and companies: the existing record is skipped and not updated.
- Do not overwrite for labels: new labels are added to the ones the contact or company already has.
5. Turn on logging campaigns to Pipedrive
In the What data should be transferred from Quanda to Pipedrive? section, turn on the switch for Email campaigns / information about emails sent. Quanda then creates an activity in Pipedrive for each campaign (for example a bulk email) and lists the recipients who received the email as its participants. Logging runs in three steps:
- 10 minutes after the campaign is sent, an activity is created with the recipients delivered by then.
- 1 hour after sending, further delivered recipients are added to the activity.
- 32 hours after sending, the last update runs according to the currently delivered recipients.
6. Turn on the integration
Finally, click Turn on integration at the bottom. Quanda activates the connection with Pipedrive and creates all technical settings the integration needs.
Tip: You can process the transferred contacts in Quanda right away with an automation, for example send a welcome email based on a tag. The article Email automation shows how. For apps that Quanda has no direct integration with, use Make.
Do you have questions? We will be happy to answer them. Write to us at support@onquanda.com or call +420 605 163 892.
Updated říjen 13, 2026