You change a password in Quanda under Settings / Users: click the user's email, enter the new password in the Password and Repeat your password fields and save. A user with the Admin role makes this change, others ask the Admin or reset their password via the Did you forget your password? link on the login page.

How to change a password with the Admin role

  1. Click the three dots / Settings / Users.
  2. In the user table, click the email in the Login column.
  3. Enter the new password in the Password field.
  4. Enter it once more in the Repeat your password field.
  5. Click Save and Close at the bottom. The new password applies from the next login.

The Admin sets a new password for another user of the account the same way. Managing users is described in Management and adding of users.

How to change a password with another role

With the Manager, Project manager or Seller role you cannot manage users, see User roles. Ask the Admin of your account to change the password, or reset it yourself as described below.

How to reset a forgotten password

  1. On the Quanda login page, click Did you forget your password?
  2. Enter the email you use to log in to Quanda.
  3. Open the email with the password reset link and set a new password.

The password is case-sensitive. You protect your account even better with two-factor authentication, where Quanda asks for a code from an authenticator app in addition to the password.

Do you have questions? We will be happy to answer them. Just contact our customer support at +420 605 163 892, e-mail: support@onquanda.com.

Frequently asked questions

With the Admin role, click the three dots, Settings, Users and your email in the Login column. Enter the new password in the Password and Repeat your password fields and click Save and Close.

With the Manager, Project manager or Seller role, ask the Admin of your account to change the password. You can also reset the password yourself via the Did you forget your password? link on the login page.

On the Quanda login page, click Did you forget your password?, enter the email you log in with and have a password reset link sent to you. Use the link to set a new password.

Yes. The password is case-sensitive, so enter it exactly as you set it when logging in.

Turn on two-factor authentication. Quanda then asks for a 6-digit code from an authenticator app on your phone in addition to the password when you log in.