You turn on two-factor authentication (2FA) in Quanda by clicking your profile photo in the top right corner and choosing Security: you scan a QR code in an authenticator app on your phone and enter the 6-digit code the app generates. From then on, a password alone is not enough to log in. Even if your password fell into the wrong hands, nobody gets into your account without the code from the app. We recommend it to everyone who wants their account better protected.

What you will need

A phone with an authenticator app that can scan a QR code and generate 6-digit codes, for example Google Authenticator or Microsoft Authenticator. Install the app before you start the activation, so that you have both the QR code and your password at hand.

How to turn on two-factor authentication

  1. Click your profile photo in the top right corner and choose Security.
The menu under the profile icon in the top right corner of Quanda with the Security and Logout items.
The profile menu with Security.
  1. Scan the displayed QR code in your authenticator app. If scanning does not work, enter the secret key shown under Can't scan? into the app manually.
  2. In the Enter the 6-digit code from the app field, type the code the app generated.
  3. Click Verify and Activate.
The Security page in Quanda with the QR code, the secret key, the field for the 6-digit code and the Verify and Activate button. The QR code and the key are blurred.
Turning on two-factor authentication.

How you log in with 2FA turned on

Every time you log in, you enter your email and password as before, and Quanda also asks for the current code from your authenticator app. The code in the app changes regularly, so always type the one you see right now.

The account administrator can see under Settings / Users in the 2FA column which users have two-factor authentication turned on. Managing users is described in Management and adding of users, changing a password in How to change a user password.

Do you have questions? We will be happy to answer them. Just contact our customer support at +420 605 163 892 or by e-mail at support@onquanda.com.

Frequently asked questions

Two-factor authentication (2FA) is a security setting where a password alone is not enough to log in. Quanda also asks for a 6-digit code from an authenticator app on your phone, so nobody gets into your account even with a stolen password.

Click your profile photo in the top right corner and choose Security. In the Two-factor authentication (2FA) section you scan the QR code and enter the code from the app.

Any authenticator app that can scan a QR code and generate 6-digit codes works, for example Google Authenticator or Microsoft Authenticator. Install it before you start the activation.

Below the QR code you will find a secret key. Enter it into the authenticator app manually and the app starts generating codes just as if it had scanned the QR code.

Yes. Under Settings, Users, the user table has a 2FA column that shows the Admin who has activated two-factor authentication.