You change your plan in Quanda under Settings / Your Account / Subscription settings with the Request to change settings button: you choose Plan change, write which plan you want and we arrange the change. The new plan is active as soon as the request is processed. You change the number of contacts, extensions or the billing period the same way when your database grows or shrinks.
How to request a plan change
- Click the three dots / Settings / Your Account and then Subscription settings at the top. The Your plan section shows your current plan and the number of contacts, users and forms.
- Click Request to change settings.
- In the What is your request about? field, choose Plan change.
- In the Write your question or request here field, write which plan and number of contacts you want.
- Click Submit a request. We will get back to you shortly.
You can also ask our customer support for the change at support@onquanda.com or on +420 605 163 892.
What else you can change in the request
In the same form you can also choose Changing the number of contacts, Change extension settings, Change of billing data, Change of billing period or Question about the plan or invoicing. The extensions you have active are listed in the Extension section of the Subscription settings page.
How to choose a plan
Quanda offers the Standard, Professional and Enterprise plans. Standard includes 5 users, Professional 10 and Enterprise 45 users. The price depends on the number of contacts and the tools you turn on. You will find a complete overview of plans and prices on the pricing page, where you can also calculate the price for your number of contacts. To find out how many contacts you have now, see Number of contacts in your account.
How the plan is paid
You choose monthly or yearly payment, and yearly payment comes at a discounted price. You can pay by invoice or by credit card. We issue an invoice for the new plan to the billing details stored with your account. The new plan is active as soon as the request is processed and you can use it to the full.
Frequently asked questions
Click the three dots, Settings, Your Account, Subscription settings and Request to change settings. Choose Plan change, write which plan you want and submit the request. You can also email or call our customer support.
The new plan is active as soon as your request is processed and you can use it to the full. We issue an invoice for the new plan to the billing details of your account.
Yes. In the request, choose Changing the number of contacts or Change extension settings. You request a change of billing data or billing period the same way.
Standard includes 5 users, Professional 10 and Enterprise 45 users. You will find a detailed feature comparison on the pricing page.
You choose monthly or yearly payment, and yearly payment comes at a discount. You can pay by invoice or by credit card. Quanda has no commitment, you can change the plan at any time.