Campaign statistics: measure what works

Updated

"Campaign statistics: measure what works" is a free online course for intermediate users that in 5 lessons teaches you to read open rates, clicks and other campaign statistics in Quanda and use them to improve your campaigns.

After the course you will know exactly what each number in Quanda statistics counts, connect your clicks to Google Analytics and turn your results into concrete steps that improve your campaigns.

  • 5 lessons
  • 1.5 hours of learning
  • PDF verifiable certificate

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What you will learn

After the course you will know how to

Six concrete results you will be able to achieve on your own after completing all lessons and quizzes, right in your daily work or in Quanda.

Understand every term in your statistics

Tell sent from delivered, total from unique opens and clicks, and spam reports from unsubscribes, and know where to find the details for each.

Calculate open and click rates correctly

Learn to calculate the open rate from delivered emails, get to know typical values by industry and see why clicks are the most reliable metric.

Read the statistics of every campaign type

Find out how the statistics differ for a simple campaign, an email series, an A/B test, a logic campaign and birthday and name day campaigns.

Connect your campaigns to Google Analytics

Turn on the tracking code for links in the email editor, name your links with a keyword and see in Analytics what people did after clicking.

Segment contacts by open rate

Use Quanda contact scoring with seven segments from Fans to Ghosts and adjust how often you email inactive contacts.

Boost results with a second wave

Set up an automation that reaches out again to those who did not open or click, and build your own benchmark for comparison.

Email marketing Intermediate Free

Is this course for you?

See which skills you will take away from the course and who it helps most. If you recognize yourself in the description, this course is made for you.

Skills you will gain

  • Reading the campaign statistics overview in Quanda
  • Calculating open rate and click-through rate from delivered emails
  • Evaluating an A/B test by comparing both versions
  • Interpreting cumulative statistics of an email series and a logic campaign
  • Setting up link tracking in Google Analytics and working with goals
  • Segmenting contacts by open rate scoring
  • Setting up a second wave automation for non-openers and non-clickers
  • Exporting statistics to Excel and keeping your own campaign overview

Who the course is for

  • Marketers who want to make decisions based on data, not gut feeling
  • Quanda users who send campaigns and want to understand their results
  • Online store owners who need to know how much their campaigns really brought in
  • Marketing managers who prepare regular reports on email campaigns
Syllabus

Course contents: campaign statistics in 5 lessons

Every lesson ends with a quiz of 7 questions. The next lesson unlocks once you answer all of them correctly.

  1. Understanding the terms in your statistics Find out what exactly the numbers in the statistics overview count, why total and unique opens differ and how to export your results. 20 min Quiz, 7 questions
  2. Open rate and clicks Learn to calculate the open rate and click-through rate, compare them with typical values across industries and spot what drags clicks down. 20 min Quiz, 7 questions
  3. Statistics by campaign type Go through five campaign types in Quanda and learn for each how to read its statistics, where to find them and when the numbers add up. 25 min Quiz, 7 questions
  4. Tracking clicks in Google Analytics See how to connect the links in your email to Google Analytics, name them with a keyword and measure what people did after clicking. 20 min Quiz, 7 questions
  5. From numbers to improvement Learn how to build your own benchmark, work with open rate segments and boost clicks with a second wave. 20 min Quiz, 7 questions
  6. Official Quanda certificate After passing all quizzes, available as a PDF download
Certificate

An official certificate you can show

Once you pass all quizzes, we issue a Quanda certificate in your name. Add it to your resume or LinkedIn profile and show that you know your way around email marketing.

  • The certificate shows your name, the course title and the date of issue
  • A unique code and QR code lead to a page that verifies its authenticity
  • PDF to download and print, any time in your learning account
  • One-click sharing on LinkedIn, Facebook and X
How the course works

Three steps to your certificate

You complete the course in three steps: create a free learning account, work through the lessons and quizzes, and get your PDF certificate after the final quiz.

  1. Create a free account

    All you need is an email and password or a Google account. After confirming your email, add your name for the certificate.

  2. Work through lessons and quizzes

    Short lessons with real-world examples. Each one ends with a quiz and your progress is saved to your account.

  3. Get your certificate

    After the final quiz, we issue a PDF certificate with a code that verifies its authenticity.

Frequently asked questions about campaign statistics

Total opens count every single open, so one recipient can add ten of them. Unique opens count each recipient only once. Use unique opens to evaluate how successful a campaign was.

In Quanda, the unique open rate across all customers from January to August 2026 was 28.2%, after filtering out automatic opens. Mailchimp reports 35.6% including automatic opens, Brevo 20.7% after removing them. Click-through rates across industries range from 2.1% to 2.6% according to MailerLite and Mailchimp. Comparing with your own previous campaigns, however, tells you the most.

Quanda reads the data on every open and does not count automatic or bot opens in statistics or automations. It filters out more than 80% of automatic opens, so the open rate is a fairly accurate figure. Clicks remain the most reliable signal that your content worked.

In the email editor, tick the Insert Google Analytics tracking code checkbox for a link or button and add a keyword if you like. You will find the results in Analytics under Acquisition. To make the numbers tell you about success, set up goals in Analytics as well.

Yes. In our own campaign, the first email brought 390 clicks from 2,491 delivered, which is 15.7%. A reminder to those who did not click added 324 clicks and the click-through rate rose to 28.7%, which is 83% higher. In Quanda, you set up such a second wave as a campaign automation.

Yes, the course is completely free. All you need is a free learning account, created with an email and password or a Google account. Once you confirm your email, you can start learning.

Each of the 5 lessons ends with a quiz of 7 yes or no questions. The next lesson unlocks once you answer all 7 questions correctly, and for wrong answers you will see an explanation. After passing all quizzes, you get an official Quanda certificate as a PDF with your name, the course title, the date, a unique code and a QR code for public verification.

The intermediate course takes about 1.5 hours. You learn at your own pace and your progress is saved in your learning account, so you can continue at any time. You can download your certificate whenever you like and share it on LinkedIn, Facebook and X.

No, you don't. All you need is a free learning account on the Quanda website, which you create with your email or Google account. An app account comes in handy if you want to try the steps from the lessons right away, and you can start a 14-day free trial without a credit card.

We only store what we need for your studies: your email, your first and last name for the certificate, an optional phone number, your course progress and issued certificates. We process them in line with the Quanda Privacy Policy. You can delete your learning account yourself in your profile, and your progress and certificates are deleted with it. Any emails about similar content we may send you can be unsubscribed from using the link in each of them.

Start learning today

The course is free and you get your certificate right after the final quiz. Creating an account takes a minute.